® Water Park Experiences on Chilly Days p. 72 Adapting Projects During the Pandemic p. 68 SEPTEMBER 2020 People People PowerPower At Finland’s Linnanmäki Amusement Park, Pia Adlivankin prioritizes both customer and staff satisfactionMAXIMUM THRILL, ULTIMATE COMFORT Our team of specialists in concept design, engineering and manufacturing can deliver the most thrilling experience for your guests! Whether you want to create a new family coaster that appeals to children, teens, parents and grandparents, are looking for a new heart-pounding experience to delight thrill seekers or want to develop any other attraction that will make your venue a success, Vekoma will assist you to discover more! We have the world’s largest in-house expertise centrum, so no challenge is too big or too difficult for us to handle! WWW.VEKOMA.COM INGENUITY THAT MOVES YOU Firestorm Launch Coaster ‘Wrath of Zeus’ VinWonders Phú Quôc, VietnamTHAT WILL GUIDE YOU THROUGH TIME & SPACE! EXPLORE THIS UNIQUE & AWARDED EXPERIENCEFEATURES INSIDE | September 2020 JESSI RISTILÄ Cover Story | page 50 People Power Pia Adlivankin values staff satisfaction just as highly as customer satisfaction—and both are up at Linnanmäki Amusement Park ON THE COVER: Pia Adlivankin, managing director of Linnanmäki Amusement Park in Helsinki, Finland. COVER PHOTO BY JESSI RISTILÄ 57 U.K. on Tour From London to the countryside, the United Kingdom boasts a diverse range of world-class attractions 65 Plastic Pledge As Europe prepares to ban many single-use plastics next year, attractions are planning positive changes 68 Finding Success in Challenging Times Attractions manufacturers and suppliers share how they have adapted their businesses and projects © WARNER BROS. STUDIO TOUR LONDON - THE MAKING OF HARRY POTTER4 Funworld | SEPTEMBER 2020 | IAAPA.org/Funworld O— PRODUCT INNOVATION The Thrills of Canyoning in Controlled Environments … 11 O— REGIONAL UPDATES … 14 O— FIRST LOOK New Turkish Museum Commemorates Democracy … 22 O— IN DEPTH New Aquarium Gallery Shells Out Winning Formula for Welcoming Guests During COVID-19 … 24 O— MOVERS AND SHAKERS … 26 September 2020 VOLUME XXXVI • ISSUE 9 Funworld is a member benefit of IAAPA, the global association for the attractions industry. 31 ASSOCIATION NEWS IAAPA EXPO PREVIEW IAAPA Expo Set to Bring the Attractions Industry Together in Orlando … 32 VIRTUAL CONFERENCES PREVIEW IAAPA Virtual Conferences Coming to Members Around the World … 42 IAAPA CERTIFICATION IAAPA Certification Program Transformation Underway … 43 NEW MEMBER SPOTLIGHT Blender in Novi Sad, Serbia … 44 MEMBERSHIP Welcome New Members … 45 CALENDAR … 46 DEPARTMENTS LETTER FROM IAAPA … 8 AD INDEX … 78 TIM’S TURN … 80 ® BUSINESS RESOURCES 72 Warm Ideas for Cold Days How water parks can combat chilly weather 75 Inclusive Experiences for All Providing exceptional service for guests who are deaf and hard of hearing INSIDE | September 2020 Launch QUASSY AMUSEMENT & WATERPARK HUNG L. TRUONG PHOTOGRAPHY AMUSEMENT LOGIC S A N T A C R U Z B E A C H B O A R D W A L K O— WHAT’S NEW … 27 O— THE ART OF ATTRACTIONS Craving Coastal Coasters … 28WhiteWater’s award-winning concept becomes exhilarating reality at OCT Xiangyang. Orbiter delivers an entirely new water slide experience inspired by rollercoasters. For the first time ever, a family raft drops into a freefall that is propelled up a steep ascent and into a true 360-degree tummy-turning loop. It’s a screamer! PRESS PLAY TO WATCH AND CONTACT US FOR YOUR NEXT ‘BILLBOARD’ RIDE. www.whitewaterwest.com6 Funworld | SEPTEMBER 2020 | IAAPA.org/Funworld Rope Drop Funworld (ISSN 08923752; mailed in Canada under IPM #0902179) is published monthly, except in December, by IAAPA, 4155 West Taft Vineland Road, Orlando, FL 32837; phone: +1 321-319-7600. Periodicals postage paid at Orlando, FL, and additional offices. The purpose, function, and nonprofit status of this organization have not changed during the preceding 12 months. 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IAAPA shall not be liable for any loss, damage, injury, claim, or otherwise, whether an action in contract or tort and further shall not be liable for any lost profits, or direct, indirect, special, punitive, or consequential damages of any kind (including without limitation attorneys’ fees and expenses). 4155 West Taft Vineland Road | Orlando, FL 32837 USA +1 321-319-7600 News Editor Keith Miller KMiller@IAAPA.org Contributing Editors Mike Bederka michaelbederka@ gmail.com Juliana Gilling julianagilling@ gmail.com Senior Director, Advertising Sales Brian Skepton +1 321-319-7644 BSkepton@IAAPA.org Manager, Advertising Sales Michelle Williamson +1 321-319-7659 MWilliamson@ IAAPA.org Funworld Magazine Team Director, Global Publishing and Content Strategy Prasana William PWilliam@IAAPA.org Managing Editor Scott Fais SFais@IAAPA.org Assistant Editor Juanita Chavarro Arias JChavarroArias@IAAPA.org IAAPA.org/Funworld IAAPA Chairman of the Board Amanda Thompson OBE, ICAE IAAPA President and CEO Hal McEvoy, ICAE IAAPA Chief Engagement Officer and Executive Vice President David Mandt IAAPA Asia Pacific Vice President and Executive Director June Ko IAAPA Europe, Middle East, Africa Vice President and Executive Director Jakob Wahl IAAPA Latin America, Caribbean Vice President and Executive Director Paulina Reyes IAAPA North America Vice President and Executive Director John Hallenbeck IAAPA.org ® History Comes Alive Based on one-time residents of The Real Mary King’s Close, costumed character tour guides share stories and bring the historic Edinburgh, Scotland, attraction to life. Discover more attractions across the United Kingdom on p. 57. THE REAL MARY KING’S CLOSE Production Manager Michelle Wandres MWandres@IAAPA.orgLearn more: www.truevrsystems.com Contact us: info@truevrsystems.com IMMERSIVE 4D EFFECTS STARTING AT $150K, LOW LICENSE FEES FULL-BODY FREE-ROAM VR MODULAR ARENA (MINIMUM 10X10 M)Next >