Download the IAAPA Expos Mobile App Sponsored by at IAAPA.org/MobileApp . @IAAPAHQ | #IAAPAExpos CONFERENCE: Nov. 15–18, 2021 | TRADE SHOW: Nov. 16–19, 2021 LOCATION: Orange County Convention Center, Orlando, FL CONFERENCE AND TRADE SHOW IAAPA.org/IAAPAExpoMove the grill or bar quickly to where your guests are as events move through your park. Learn more: booth 3865. OneFatFrog.com The fastest way to increase revenue.CONTENTS About IAAPA ........................... 2 IAAPA Global Locations 2021 IAAPA Officers and Board of Directors 2021 IAAPA North America Advisory Committee Registration and Ticket Information ............................... 8 Show Location ........................ 8 Trade Show Floor Hours ..... 8 Registration Hours and Locations ................................... 8 Tickets for EDUTours and Events ........................................ 10 Registration Sponsors ........ 10 Health and Safety and COVID-19 Testing ................... 12 General Information ............... 18 Ambassadors ............................18 ATM Locations .........................18 Awards ........................................18 Badges ........................................20 Bag and Coat Check Services ........................20 Business Center ......................20 Charging Stations ..................20 Children and Young Adults Registration ..............................22 Education Sessions................22 EDUTour Information ...........22 Electric Mobility Equipment Rental ..........................................24 Feedback ...................................24 First Aid .....................................24 Food/Concessions ...............24 Funworld, the Official Magazine of IAAPA ..............24 Give Kids The World ..........24 Hotel Assistance .....................26 IAAPA Central ........................26 IAAPA Certification ...............26 IAAPA Expos Mobile App Sponsored by Aluvii ..............26 IAAPA Foundation.................28 IAAPA Theater Sponsored by Simtec Systems ......................28 Internet Access/Wi-Fi Sponsored by Thinkwell ......28 Lounges .....................................30 Lost and Found .....................30 Lost Expo Name Badges (Registration)...........................30 Lost Children ..........................30 Map ..............................................32 Medical .......................................32 Membership ............................32 Nursing Mothers’/Wellness Room ...........................................32 Outdoor Exhibits ...................32 Pavilions .....................................32 Photo Opportunity ................34 Prayer (Interfaith), Self-Care, and Meditation Room .........34 Press Office .............................34 Restaurant Reservations and Orlando-Area Hospitality ....34 Sales Office ...............................36 Security .....................................36 Show Daily ................................36 Show Office .............................36 Show Policies ...........................38 Shuttle Buses ...........................40 Social Media ..............................41 Supporting Publications .......41 Telephone Numbers ..............42 Trade Show Hours and Location ............................42 Travel Assistance ...................42 Map of Orange County Convention Center (OCCC) North and South Concourses ............................. 44 Official Sponsors ................... 46 Global Sponsors .................... 48 Schedule at a Glance ............ 52 Education Conference Information ............................. 63 Daily Schedule of Education Sessions, EDUTours, and Events ..................................... 64 Global Exhibitors ................. 142 First-Time Exhibitors .......... 143 Exhibitors by Pavilion ........ 144 Exhibitor Index ..................... 155 Exhibitors by Products and Services .......................... 217 Advertiser Index .................. 248 1 IAAPA.org/IAAPAExpo@IAAPAHQ | #IAAPAExpos2 @IAAPAHQ | #IAAPAExposwww.IAAPA.org/IAAPAExpo ABOUT IAAPA IAAPA is the premier trade association representing the diverse and ever-changing attractions industry. For more than a century, we have connected companies of all sizes, and people of all levels, to provide meaningful experiences for their guests around the world. IAAPA hosts global events and conferences that spread successful ideas and practices. We also provide valuable tools and resources that make all of our businesses smarter, safer, and more profitable, while delivering guest experiences that surprise and delight. Founded in 1918, IAAPA represents leading industry attractions and supplier companies, consultants, and individual members from more than 100 countries. Members include professionals from amusement parks, theme parks, attractions, water parks, resorts, family entertainment centers, zoos, aquariums, science centers, museums, cruise lines, manufacturers, and suppliers. IAAPA is the sum of its unique perspectives. And when we inspire each other, we move the attractions industry forward. Visit IAAPA.org for more information about how IAAPA can help you and your company. IAAPA MISSION We inspire, grow, and protect the global attractions industry through member connections. IAAPA VISION A diverse and dynamic association for the attractions industry with global reach and impact. IAAPA CORE VALUES Central to achieving the purpose of IAAPA is a focus on our members as the reason for our existence and a resolute respect for our employees as the source of our strength. The values of IAAPA represent the way we as an organization meet and provide service to our members, each other, and our communities. • We treat others with respect . • We operate with transparency . • We are courageous and seek to innovate. • We are inclusive and value collaboration. • We are passionate about our industry and our work and have fun doing it.Stop dreaming. Start believing. All-in-one really does exist. -Omni-Channel Ticketing -Retail and Food & Beverage -Revenue Management -Business Operations -Marketing & Customer Engagement -Pricing & Promotions ONLINE - IN-PERSON - POS - KIOSK - OVER THE PHONE - OTA TOURS - ATTRACTIONS - ZOOS - AQUARIUMS - MUSEUMS - GALLERIES All-in-one cloud ticketing BOOTH #5445 ROCKETREZ.COM4 IAAPA GLOBAL LOCATIONS The association’s global headquarters and North America office are located in Orlando, Florida, United States. IAAPA also maintains offices in Brussels, Belgium; Hong Kong, China; Shanghai, China; and Mexico City, Mexico. IAAPA Global Headquarters 4155 West Taft Vineland Road Orlando, FL 32837 United States PHONE: +1 321-319-7600 FAX: +1 321-319-7690 WEBSITE: IAAPA.org EMAIL: IAAPA@IAAPA.org IAAPA Asia Pacific Hong Kong Office Level 15, Zoroastrian Building, 101 Leighton Road, Causeway Bay, Hong Kong PHONE: +852 2538 8799 WEBSITE: IAAPA.org/AsiaPacific EMAIL: AsiaPacific@IAAPA.org Shanghai Office Room 2019, HKRI Center Tower 2, 288 Shimen 1st Road, Jing’an District Shanghai, China PHONE: +86 21 8033 7435 WEBSITE: IAAPA.org/AsiaPacific EMAIL: AsiaPacific@IAAPA.org IAAPA Europe, Middle East, Africa (EMEA) WeWork, 4 Sint-Lazaruslaan, Sint-Joost-ten-Node, 1210 Brussels, Belgium PHONE: +32 2790 6018 WEBSITE: IAAPA.org/EMEA EMAIL: EMEA@IAAPA.org IAAPA Latin America | Caribbean Colima 161, of. 6002, piso 6 Col. Roma Norte, C.P. 06700 Alcaldía Cuauhtémoc, CDMX México PHONE: +1 321-319-7600 WEBSITE: IAAPA.org/Latinoamerica EMAIL: Latinoamerica@IAAPA.org IAAPA North America 4155 West Taft Vineland Road Orlando, FL 32837 United States PHONE: +1 321-319-7688 WEBSITE: IAAPA.org/NorthAmerica EMAIL: NorthAmerica@IAAPA.org @IAAPAHQ | #IAAPAExposwww.IAAPA.org/IAAPAExpoAdvance your park and deliver the integrated digital experience your customers crave. Don’t get left behind. Visit vantage.com/evolve today.6 2021 IAAPA OFFICERS 2021 IAAPA BOARD OF DIRECTORS 2021 IAAPA NORTH AMERICA ADVISORY COMMITTEE Amanda Thompson OBE, ICAE Chairman of the Board Blackpool Pleasure Beach United Kingdom Ken Whiting, ICAE First Vice Chair Whiting’s Foods at Santa Cruz Beach Boardwalk United States Jim Pattison Jr., ICAE Second Vice Chair Ripley Entertainment Inc. United States Curt Caffey, ICAE Treasurer ProParks Management Company LLC United States Hal McEvoy, ICAE President and CEO IAAPA United States David Rosenberg, ICAE Immediate Past Chair Monterey Bay Aquarium United States Ted Molter, ICAE Committee Chairman United States Denise Beckson, ICAE Morey’s Piers & Beachfront Water Parks United States Amanda Blenkhorn iP2Entertainment Canada Jack Mendes Bob’s Space Racers Inc. United States Sharon Parker, ICAP Six Flags Over Texas/ Hurricane Harbor United States Fernando Aldecoa PortAventura World Spain Dan Aylward Crayola Experience United States Chip Cleary, ICAE Europa-Park United States Massimiliano Freddi, ICAE Wonderwood Italy Adrea Gibbs, ICAE Meow Wolf United States Franceen Gonzales, ICAE WhiteWater West Industries United States Chloe Hausfeld, ICAE Jack Rouse Associates United States Xavier Lopez KidZania Mexico Darrell Metzger, ICAE United States Ted Molter, ICAE United States Luciana Periales, ICAE Neverland Argentina Anne Rashford Museum of Science and Industry United States VGP Ravidas VGP Universal Kingdom India Luke Riley, ICAE Village Roadshow Theme Parks China Bob Rippy, ICAE Jungle Rapids/Wrightsville Farms Management United States Miikka Seppälä Särkänniemi Finland Ash Smart, ICAE Harbour Park United Kingdom Tony Sze, ICAE Chimelong Group China Phil Wilson, ICAE Extreme Engineering United States Laura Woodburn Krolczyk, ICAE Hersheypark United States @IAAPAHQ | #IAAPAExposwww.IAAPA.org/IAAPAExpoWe build more than parks. For 40 years, our water parks have put a magical splash of colour into families’ lives. Today, we’re looking forward to 40 more years of joy. It’s time to build tomorrow’s memories. Together, we can make magic. Watch industry leaders reveal how to create memorable experiences that drive rave reviews. whitewaterwest.com/makemagicNext >